Shipping & Delivery Policy

At Bingo Jackets, we are proud to deliver premium-quality jackets and outerwear to customers around the world. We are committed to providing a smooth, reliable, and transparent shipping experience — with FREE worldwide shipping on all orders.

🌍 Free Worldwide Shipping

We offer Free Standard Worldwide Shipping to over 150 countries across North America, Europe, Asia, and other international regions.

All orders are shipped using trusted courier services such as DHL, FedEx, or USPS, ensuring secure and timely delivery to your doorstep.

Please Note: For security and delivery reasons, we do not ship to APO, FPO, or P.O. Box addresses.

🚚 Estimated Delivery Time

• Orders placed after 1:00 PM (local time) are processed on the next business day.

• Our fulfillment team operates Monday through Saturday, excluding public holidays.

⚙️ Order Processing Time

Each order undergoes careful quality inspection and secure packaging before shipment.

• Standard Processing Time: 1–3 business days

• Custom or made-to-measure jackets: May require an additional 2–3 business days

💰 Customs Duties & Taxes

All international shipments are sent under DDU (Delivery Duty Unpaid) terms.

This means that any applicable customs duties, import taxes, or local fees are the responsibility of the customer and must be paid upon delivery.

We recommend reviewing your country’s customs regulations before placing an order. Our support team is happy to assist if you have questions.

🔍 Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and tracking link.

You can track your shipment:

• Through the courier’s official website

• Via the Order Tracking page on bingojackets.com

If your package appears delayed or marked as “on hold,” please contact the courier directly or reach out to our support team for assistance.

📦 Damaged or Incorrect Orders

We inspect every order carefully before dispatch. However, if you receive a damaged, defective, or incorrect item, please notify us within 30 days of delivery.

To be eligible for a return or exchange:

• Items must be unused, unworn, and unwashed

• All original tags and packaging must be intact

• Items must be in resellable condition

Our team will assist you with a replacement, return, or refund in accordance with our Return & Refund Policy.

⚠️ Possible Delivery Delays

While we aim to meet all estimated delivery times, delays may occasionally occur due to:

• Customs clearance procedures

• Incorrect or incomplete shipping addresses

• Extreme weather conditions or natural events

• Courier delays or public holidays

💬 Need Assistance?

Our Customer Support Team is always happy to help with shipping inquiries, tracking updates, or delivery concerns.

Contact Us:
📧 Email: [email protected]
📞 Phone: +1 (760) 531-7650